Certification

Certification is required to conduct Conflict Lens^TM feedback and training.  Please contact Creative Metrics for additional information.

Participants must complete the instrument prior to the workshop.  The workshop is interactive and designed to ensure future success in using the Conflict Lens^TM.  The workshop covers topics such as the following:

• how to interpret the scales.
• how to debrief the results with individuals.
• how to debrief the results with groups.
• assumptions behind the tool.
• a model and vocabulary for talking about conflict.
• research findings based on hundreds of real conflicts.
• how to create "conflict competent" organizations.

Each participant will also receive a Participant's Guide and an extensive PowerPoint presentation for use in giving future presentations on the Conflict Lens^TM.