Research findings

The Conflict Lens^TM was developed to provide solid data on conflict resolution strategies and their relationship to conflict outcomes.  Among the many findings gathered by Creative Metrics are the following:

the empirical relationships (correlations) between how people approach conflicts and how well or poorly the conflicts turn out. 

the extent to which people are consistent in how they handle conflict.

the frequency of constructive conflicts (versus destructive conflicts).

personal characteristics (such as birth order, gender, age and workplace status) and how they relate to conflict resolution strategy.

These findings are presented in the Conflict Lens^TM training program.